Gypsy Travel thanks all of her clients. You all truly allow me to do what I love. I have been awarded a customer service award because of all of you! Thank you from the bottom of my heart!
~Toni Russell Owner/CTC ~
Client Testimonials
"Toni,
I loved your idea of not losing any time in Mexico!! Love you for
making this happen for me. It always seems so easy when I leave things
in your hands. I couldn't possibly do this without you! You don't know
what it means to me. BIG HUGS!!" Annie Brack ~Denver, CO~
"Over the last 5 years or so
My wife Diane and I have been able to go on a nice all inclusive type
vacation once or twice a year and like everyone else we look at all of
our options when it comes to planning a vacation with value being a
high priority. We mostly enjoy the Beach resorts of Mexico and favor
the all inclusive option.
Years ago we met Toni Russell of Gypsy Travel and have called on her to
assist us with our travel ever since. Not that we don’t price vacations
online as we always have we just know that she can always match and may
sometimes beat everyone else. This is great however what is special
about Toni it that she has a sincere concern for your satisfaction and
her level of service is absolutely top notch.
Toni’s professionalism and knowledge of the travel industry have helped
us out on several occasions. Last year we were scheduled to go to the
Mayan Riviera just as the H1N1 scare hit and although we were concerned
we decided to go anyway feeling that the whole thing was
sensationalized just a little bit. We had a wonderful time enjoying the
beautiful un-crowded beaches and a more relaxing atmosphere. No one get
sick however the only downside it that because so many people chose to
delay their travel the airlines dropped a lot of flights which had the
negative effect of, instead of a direct return flight to Denver we were
being rerouted through Chicago. After touching base with Toni she was
able to put us again on a direct flight through another airline. No
extra cost all we had to do is check in.
Personable, Expert, High Integrity
Thanks again Toni!"
Dave Jurado Denver Colorado
I have used Gypsy Travel for many of my travels to/from Vegas. I have
always received the BEST deals - even better then the online deals from
Expedia or any of the "others" out there. I recommend Gypsy Travel to
everyone - you wont be disappointed!~Terra Glefke-Michigan~
Using Toni as a travel agent for booking our trip to Mexico May of 2009 was a true blessing! I travel a lot and always use Apple, Funjet, etc. for booking my own travel thinking I save more money! Well Toni booked us a trip and saved us money! Money was not even the best part of the deal! I'm sure you all heard about the infamous "swine flu" that started in Mexico
right? Well, we went anyway knowing that the media blew everything out
of proportion. While we were out in Mexico they canceled our direct flight
back to Denver due to lack of people traveling to and from Mexico.
Toni became aware of the situation and emailed each couple (there were
3 couples). Instead of us being stressed out about having a long and
dreadful flight with a layover on our way home, we were able to relax,
swim, and have fun in the sun
while Toni made many phone calls until she was able to book us another
flight that was comparable to what we originally had paid for prior to
the swine flu chaos! Her ability to go above and beyond her call of duty made us all aware of what a big difference a great travel agent
can make when you are traveling. Due to her many years of being an
agent and her connections with the airlines she saved us many hours of
travel time and the not so good surprise of finding out our original
flight had been canceled! I would highly recommend Toni Russell
to anyone and will continue to use her for my travel plans for many
years to come! Thank you Toni for your excellence in customer
service!
Regards,
Jody Quintana - Real Estate Broker - Littleton, CO
Gary Beardsley - Owner of Hot N' Cold HVAC - Littleton, CO
“The level of service at GYPSY TRAVEL is fantastic. Having been a customer for many years, I am consistently impressed by Toni's professionalism and excellent Customer service! Thank you!”
LaDonna and James Urban Denver, Colorado
“Toni is a motivated travel professional who does what she sets out
to do. As the owner of Gypsy Travel I know that she will be successful
because of her drive and desire to succeed. Anyone working with Toni
will appreciate her experience and attention to detail--she knows what
she's doing and she really does it well.”
December 8, 2008
Mary Grimes , Regional Sales Manager
, United Vacations
“I just had to tell you how wonderful our family vacation was this year! Everything you arranged, went like clockwork Toni. Thank you so much for taking the worry out of our vacation! We are telling everyone we know about you! Thank you again”
Terry Macalmon Colorado Springs CO
" As usual Toni, there were absolutely no hitches during our road trip. All the flights you set up were perfect. Thanks for making me feel like I'm your only client!"
Jonn Houston TX
"Toni has been my travel agent for over 11 years. I can always count on her to get me to the gigs on time, no matter how complicated the touring gets. Even my European gigs have gone smoothly! I could not do it without her!"
~Otis Taylor~ Boulder Co
"Toni What can i say? Everything you have ever done for me has been fantastic. I thank you for all the trips you have put together for my family. I look forward to the next one!
P.S Thank you so much for the gift you had delivered to our cabin! Its the little things you do for your clients that set you apart!" Frank and Mary Salvador Denver Colorado
"Toni does both of our IMTA trips. One to New York in the Spring and the other to Los Angelas in the winter.
When you have 40 or 50 people you need to coordinate, wow can Toni get it done. It has always gone absolutely seamless."
John Urquhart president Barbizon Modeling & Acting Denver
"thank you so much for putting together our reunion vacation. I can not believe how great it all went with people coming in from all over the states. It was a great cruise, and I can't believe all the little"extras" you did for us! Your simply the best Toni. :-) " Lililan Jameson Kansas